Leaving reviews, understanding ratings, and earning badges.
Rate artisans across five categories: craftsmanship, communication, process, value, and overall experience. Plus a written review and optional photos.
Craftsmanship (quality), Communication (responsiveness), Process (milestones on time), Value (quality for price), Overall Experience (holistic).
Optional tags like 'Exceeded expectations' or 'Great communicator' that appear as badges on an artisan's profile after 3 or more mentions.
Yes. Artisans can write a public response to any review. This shows professionalism and gives context to future buyers.
After your first qualifying review, choose: $50 Starbucks card, $100 MadeMay credit, or a $50 charity donation. One reward per buyer, first review only.
Badges are earned through milestones. 3 reviews unlocks homepage eligibility. 10 reviews gets priority placement. 25 reviews earns Master Artisan.