Support Center

How can we help you?

Find answers about projects, payments, profiles, and everything else on MadeMay.

I'm a buyerI'm an artisanI'm a designerPaymentsTrust and Safety

Getting Started

New to MadeMay? Start here.

8 articles

For Buyers

How to find artisans, start projects, and manage orders.

12 articles

For Artisans

Profile setup, pricing, and growing your business.

16 articles

For Designers

Pro accounts, client management, and collections.

6 articles

Payments and Pricing

Fees, escrow, payouts, and billing.

10 articles

Projects and Milestones

How projects work from start to finish.

9 articles

Reviews and Ratings

Leaving reviews, ratings, and earning badges.

6 articles

Account and Settings

Managing your account, email preferences, and privacy.

7 articles

Trust and Safety

Disputes, guarantees, and platform safety.

8 articles

Platform Policies

Terms, privacy policy, content guidelines.

5 articles

Can't find what you're looking for?

Try searching with different keywords, or browse the categories above. Our Support Center covers nearly every question about using MadeMay.