Messaging artisans

MadeMay provides on-platform messaging so you and your artisan can communicate throughout the entire process.

Real-time messaging

Messages are delivered in real time. You will receive notifications when an artisan responds. The conversation stays organized in one place, making it easy to reference earlier discussions.

Sharing files and images

You can attach images and PDF files directly in the message thread. This is useful for sharing reference photos, sketches, measurements, or any other materials that help the artisan understand your project.

Tips for effective communication

• Be specific about what you want, including dimensions, colors, materials, and any other details.
• Share reference images whenever possible. A picture communicates style and expectations far better than words alone.
• Ask questions about the artisan's process, materials, and timeline.
• Respond promptly to keep the project moving forward.

Keeping conversations on-platform

We recommend keeping your project conversations on MadeMay so you have a clear record of everything discussed. This helps both you and the artisan stay aligned on the details of the project.